Messages

Written by Messages. Last updated: January 6, 2021

What can I do with messages?

Here you can find the messages that are connected to your account as well as create new messages.

Create a new message

• Log into Freedom.
• Click on Admin in the menu bar.
• Select Messages.
• Click on Add, and agree to the costs, if you haven’t used messages before.
• Choose a suitable Name for your message, for example: ‘Welcome message’.
• Choose Add audio file to record a message or upload one from your computer. To record, you need a computer with a microphone. Be aware: Your audio file can’t be larger than 5MB. You can upload the following file formats in Freedom: .wav, .mp3 or .gsm.
• Click on Save and then add the message to your dial plan.

Examples

• Record the message “Welcome to (Company name)” and set it as the first step in your dial plan.
• Record the message “ Thank you for your patience” and add this to your dial plan in the event that a phone or call group has rung for more than 20 seconds. Callers are willing to wait a little longer and then you still have a chance to answer the call.