Helped quickly with new phone number.
App works great, settings are clear, documentation is almost not needed. If there is, clear documentation is available.

Excellent service, contact is pleasantly informal and always correct, do what they promise. Can recommend Voys to anyone!

No

Very satisfied with the services and communication with the company.

Professional company which offers a nice telephony solution. Everything is easy to set up yourself through the web portal. They offer good fixed/mobile integration and contact was fast.

Clear quote. Good transition. Everything according to agreement. Helpdesk easily accessible and helpful.

1 point of contact would be more convenient.

No nonsense servicegericht

Doing what is promised. Speed of action. Pleasant and personal contacts.

involvement

it just doesn’t work right away and hassle because we don’t have internet cable etc

Great communication on how the transition of our company number was handled. Also little extra work except them improvement point.

It was not immediately clear how to set up the new service for us. That still took me some time and fathoming.

contact
come to delivery
speed

conference call option
be able to see who is calling
do not immediately see that it comes in via Voys number

Good experience with the help desk. Getting the telephony working at this location turned out not to be easy. That was not the fault of Voys, by the way. They helped me very well.

when calling you can still hear the phone ringing and at the same time the receivers are already talking.

Personal contact
Quick handling of questions
Intuitive product (freedom)

We wanted to use a test period and number. Make the quotation process for ‘test number’ clearer. Now it was not always clear to me what I had to…

It is not a very user-friendly program/system.

Great service, they do what they promise and that too very quickly and without errors.

No bullshit, just fill in customer demand

Insanely good. Up & running within half an hour. No hassle. Lots of functionality. Good price. Customer service is top notch. Should have done much sooner!

Better findability on Google and more visibility on social media.

Deliver a very good product. UI is also simple but powerful.

Asking customer what exactly they want with this product. You can configure a lot in it and so it can meet any requirement. But that requires some knowledge. At least steer the customer in…

Quick response/service.

It always bugs me that simple options (like office hours) have to cost money again. Also, you can’t change the ringtone in the app.