Always accessible. Quick service. Positive contacts.

No

Good service, including installation, very friendly and knowledgeable staff

Quick feedback on questions. Fine and clear customer service.
Wouter is a hero !

Experienced problems a few times already (due to my own actions) and they were solved perfectly by customer service time after time.

Quick and approachable communication. The help desk (customer happiness) really makes you happy. There are skilled people there who will get you up and running in a few moments, as well as thinking along with you.

You need a little…

good service.

fax receipt in a pdf instead of mail. So that the pdf can be saved in the digital system.

more insight into cost of sending fax.

Quick responses to inquiries, incorrectly shipped unit promptly resolved properly.

Great service, good value for money, personal contact !

Fast delivery, good working system, fast online.
Direct contact or through our intermediary possible.

Correct and professional

Professional and friendly, content good knowledge of product, fast delivery of hardware.

Speed of call back when contacting help desk by phone.

Voys did a great job helping us switch from ISDN to VoIP. Some problems with the number porting caused by another provider they picked up well and actively communicated with us. As a result, our switch went fine.
Quality is also perfect, several…

price, remote assistance (phone and site)

Explanation of certain necessary connection speeds etc. was meager. Notice now that slight interference can occur with heavy use.

Miranda took care of everything smoothly. Very happy with it! Voys shows how a company should deal with customers. Great!

Quick, and clear answers. No excess ballast and sales pitches, just a straightforward service. Top!

The friendly and knowledgeable customer service.

Improvement of the app.
(Stability)