Quick follow-up, clear website and information. Knowledge of their service and related hardware completely up to date.

Communication is pleasant, and the system works well! Haven’t had any experience with the service desk/help desk yet. If this does happen in the future, I hope to remain as positive.

Keep appointments, clear advice, correct aftercare for working completion

Programming telephone devices yourself is not as easy as suggested. Advice to have this done by an expert.

1. Prompt service on receipt of landline number and delivery of telephones.
2. Helpful and customer-friendly staff.

Very pleasant contact. Like to think along with you.

No points of improvement

are easy to approach, don’t talk so formal…on the customer’s level and think with you and most of all are patient haha

Quick and clear explanation of products.
Proactive and short response time.

User Experience and flow admin panel could be better. Is sometimes not very intuitive.

Quickly set up, great prices

Store contacts online so that every employee has the same numbers available in their own phone

Within 10 days from order to operational.

In the beginning I was missing some kind of best practices document. Something like Put your user mailboxes in that number range, the group mailboxes in that range, your call plan templates there, let a call…

Low cost, fast service, proactive attitude. Ideal for users who really know how to plug in the switch themselves. Finally self and real time control over my PBX. The use of the app is disappointing in practice. It is difficult to explain to users that…

Fast, service-oriented, friendly, professional and walk the extra mile. n/a

Very satisfied with the quality of calls and extensive features. Setup is very easy and within minutes you are reachable.

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