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Issues with User Status in Webphone
Resolved Degraded Performance

Affected Services:
Desktop App
Start Date:
25-09-2026 | 13:24
End Date:
25-09-2026 | 15:17

Timeline

Resolved
25-09-2026 |

The issue with the User Status in the Webphone has been resolved. It was caused by a temporary synchronization problem.

Identified
25-09-2026 |

The cause has been identified. The statuses will be restored automatically the next time they are recorded. Webphone users should no longer experience any issues after this.

Start
25-09-2026 |

We are currently receiving reports that some users are experiencing issues with the User Status feature in the Webphone. Making and receiving calls is still possible.