All updates
26-04-2026 |
29-04-2026 |
25-04-2026 |
Disruption due to network connection | effect on small group of customers
Resolved Degraded Performance
Resolved Degraded Performance
Affected Services:
Freedom
Start Date:
25-04-2026 | 09:00
End Date:
29-04-2026 | 09:45
Impact:
Een kleine groep klanten.
Timeline
Resolved
All our systems are working normally again. You can make calls as usual. Most customers did not experience any disruption. A small group of customers using a Trunk did not work on Sunday, April 26, between 01:35 a.m. and 09:45 a.m
Update
The server has been moved to another connection, but is not configured correctly. We are working on correct configuration. We will keep you updated.
Start
We have identified an outage in the network connection of one of the virtual machines on a server. This means a small number of customers may experience reduced call quality at times, such as choppy audio or noise on the line. A solution is being worked on.