Disruption in colleague status in the Webphone, App and Queue Statistics.

Resolved Outage

Affected Services:

Freedom

Mobile App

Desktop App

Start Date:

01-05-2025 | 14:30

End Date:

01-05-2025 | 15:20

Description:

We currently have a disruption in colleague status in Webphone, App and Queue statistics.

Cause:

We have found the problem and are working on a solution.

Timeline

Resolved

01-05-2025 | 15:20

The outage was resolved at 3:20 pm. The status in webphone, the app and dashboarding is working again.