Problems with Incoming Calls on the Android App
Resolved Outage
We are currently experiencing an issue with our Android app. Incoming calls are not being routed to the app. We recommend that you set up call forwarding to your cell phone number or to another device, such as the Webphone or a landline. Our Apple app is working without any issues.
Timeline
We've identified the cause: it was a change that Google implemented, which affected our mobile middleware. We've updated the software, and the issue has been resolved.
We're seeing incoming calls for the Android app again. The investigation into the cause is still ongoing.
We are currently experiencing an issue with our Android app. Incoming calls are not being routed to the app. We recommend that you set up call forwarding to your cell phone number or another device, such as the Webphone or a landline. Our iOS app is working without any issues.